Shipping Policy

Standard shipping:

$7.99

Rural shipping:

$13.99

Standard shipping for all of our boxes costs $7.99. This includes tracking. For rural address, shipping is $13.99.
Please note if you are at a rural/non-urban address you need to choose rural shipping. If you do not select rural we cannot process your order until the balance has been paid. You can check if your address is rural using the link below. 
Please note if you are purchasing more than 3 boxes to the same delivery address please contact us via live chat/email for shipping prices.
At this stage:
We do not offer Saturday delivery or delivery to Waiheke island. 
We do not offer a click and collect option.

All orders come with tracking and once your order has been shipped it will be emailed directly to you. If you do not receive this, please contact us.

Delivery timeframe:

We dispatch all orders that are placed before 10:00am on the same business day. All orders placed after, will be shipped the next following business day. Once your order has been dispatched please allow:

North Island: 1-2 working days

South Island: 2-3 working days

Rural: An additional 2 working days

If your order has not arrived within the time frame stated above, please contact us and we will investigate this issue. Unfortunately we cannot control delivery delays with the courier company, however we will most definitely follow up these cases so please do let us know if you are experiencing a delay.
Picking a dispatch date:
If there is a particular date that you would like your order to be dispatched on, please contact us via live chat or email. We can discuss the preferred delivery date and when it would be best to dispatch your order.